Terms & Condition

Terms and Conditions for Handmade Haven

Welcome to Handmade Haven! By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions:

  1. General

    1. Agreement: These Terms and Conditions (the "Terms") constitute an agreement between you (the "Customer") and Handmade Haven ("we," "us," or "our"). By using our website and/or placing an order, you agree to be bound by these Terms

  2. Product Information

    1. Handmade Nature: Our garments are handcrafted with love and care. Due to the handmade nature of our products, slight variations in color, design, and texture may occur. These variations are not considered defects but rather add to the unique charm of each piece.
    2. Color Accuracy: We strive to display the colors of our products as accurately as possible. However, please note that colors may appear differently depending on your monitor settings.
    3. Product Descriptions: We make every effort to provide accurate product descriptions. However, we do not warrant that the descriptions are error-free. If you have any questions about a product, please contact us before placing your order.

  3. Orders and Payments

    1. Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.
    2. Pricing: All prices are listed in USD and are subject to change without notice.
    3. Payment Methods: We accept [List accepted payment methods, e.g., credit cards, PayPal, etc.].
    4. Sales Final: All sales are final. We do not offer refunds or exchanges except in cases of manufacturing defects (see Returns and Exchanges).

  4. Shipping and Delivery

      1. Shipping Costs: Shipping costs are calculated based on the destination and weight of your order. These costs are displayed at checkout.
      2. Delivery Time: We aim to process and ship your order within 2 business days. Delivery times vary depending on the shipping method and destination. Please note that delivery times are estimates and not guarantees.
      3. Damage During Shipping: We carefully package our products to prevent damage during shipping. However, we are not responsible for damage that occurs during transit or customs procedures. Please inspect your package upon arrival and contact the carrier immediately if you notice any damage.

  5. Returns and Exchanges (Defective Items Only)

      1. Defective Items: If you receive a product with a manufacturing defect, please contact us within 7 days of receiving your order with clear photos of the defect.
      2. Return Process: If your return is approved, we will provide instructions for returning the defective item.
      3. Exchange or Store Credit: Upon receipt of the returned item, we will either exchange it for a new item of the same type (if available) or issue store credit.

  6. Account Management

      1. Account Creation: You may create an account to make future purchases easier.
      2. Account Information: You are responsible for maintaining the accuracy of your account information, including your email address and shipping address.
      3. Account Security: You are responsible for maintaining the confidentiality of your account password.
      4. Account Termination: We reserve the right to suspend or terminate your account for any reason, including but not limited to violation of these Terms.

  7. Intellectual Property

      1. Website Content: All content on our website, including images, text, logos, and designs, is our property and is protected by copyright law.
      2. Use of Content: You may not use our content without our express written permission.

  8. Limitation of Liability

      1. Disclaimer: We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.

      2.  

        Maximum Liability: Our maximum liability to you is limited to the purchase price of the product in question.

  9.  Governing Law

    These Terms shall be governed by and construed in accordance with the laws of [State/Jurisdiction].

    1.  Modifications to Terms

      1.  

        We reserve the right to modify these Terms at any time. Any changes will be posted on our website. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
        11. Contact Information

         

If you have any questions about these Terms, please contact us at: handmadehavenassist@gmail.com

By using Handmade Haven, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

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